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Refund Policy

Last updated: August 2026

This Refund Policy applies to the Woyly service operated by Enluntria OÜ. By purchasing a subscription you agree to the terms described below.

1. Subscriptions

Woyly is provided on a subscription basis. By purchasing a subscription, you gain access to the service for the selected billing period (monthly or annual).

2. Free Plan

Woyly offers a free plan that lets you try the service without a payment method. No charge is made for the free plan and no refund applies to it.

3. Refund Eligibility

Refunds are granted only for unused subscription periods where no meaningful use of the service has occurred, and only where required by applicable law.

Once a subscription period has started and the service has been used — for example, a site has been published, images uploaded, or AI edits consumed — fees are generally non-refundable.

4. EU 14-Day Right of Withdrawal

If you are a consumer in the European Union, you have a statutory right to withdraw from a contract for digital services within 14 days of purchase without giving a reason.

By purchasing a subscription, you expressly consent to the service beginning immediately and acknowledge that the right of withdrawal is lost once the service has been fully performed. If you withdraw within 14 days after having started to use the service, we may deduct an amount proportionate to the service already provided.

To exercise the right of withdrawal, contact us within 14 days of purchase with an unequivocal statement of your decision to withdraw.

5. Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period — you retain access to paid features until that date.

No partial refunds are provided for unused time within an active billing period.

6. How to Request a Refund

To request a refund, contact us with your account email and a brief description of your request.

Refund requests are reviewed on a case-by-case basis and we aim to respond within 5 business days.

7. Legal Rights

Nothing in this Refund Policy affects any statutory rights that may apply under applicable law, including consumer protection rights under European Union law.

8. Contact

For questions about this policy, contact us.

Enluntria OÜ
Sepapaja tn 6, Lasnamäe linnaosa
Tallinn, 15551, Estonia

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